General

Orders and Account FAQ

• Returns and Refunds
• I need to cancel (or change) my order
• I need to update my email address.
• Can I send my order to multiple addresses?
• Do you ship to APO (military) addresses?
• Do you ship internationally?

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Subscriptions FAQ

• How can I have my subscription ship early?
• How do I cancel my subscription?
• How do I add or delete items from my subscription?
• How do I change my subscription shipment frequency or pause my subscription?
• How do I skip a subscription shipment?
• What is this month's Flavor of the Month?

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Products FAQ

• Why don't you have more decaf flavors in Monk-Shots?
• How long does your coffee stay good for?
• Is your ground coffee suitable for use in a French Press?
• Do you sell French Roast coffee?
• When will you have Jingle Bell Java?
• Why can't I find my favorite flavor or blend?

Gift Card FAQ

• Can I order an electronic Gift Card?
• My Gift Card isn't working
• Do Gift Cards expire?
• How can I redeem my Gift Card?